Q: How long does drain cleaning take?
A: Most residential drain cleaning takes 1-2 hours, including camera inspection. Main sewer line hydro jetting may take 2-4 hours depending on the line length and severity of buildup. Commercial services are typically scheduled for 2-4 hour blocks after business hours.
Q: Will hydro jetting damage my old pipes?
A: No. We adjust water pressure based on pipe material and condition. Hydro jetting is safer than cable machines for old pipes because there are no mechanical blades to catch or tear weak sections. If your pipes are severely deteriorated, we’ll see that on the camera inspection and recommend repair instead of cleaning.
Q: How often should I have my drains cleaned?
A: For residential properties with mature trees, we recommend hydro jetting your main sewer line every 2-3 years. For restaurants, monthly or quarterly maintenance prevents emergency backups. Individual fixture drains (sinks, tubs) only need cleaning when they become slow.
Q: Can I use chemical drain cleaners instead?
A: We strongly advise against chemical drain cleaners. They corrode pipes (especially old cast iron and galvanized steel), create hazardous conditions for plumbers, and don’t solve the underlying problem—they just temporarily dissolve enough buildup to restore flow. The clog returns quickly.
Q: Do you offer same-day service?
A: Yes. Our mobile warehouses carry drain cleaning equipment, so we can often provide same-day service for residential drain clogs. For commercial hydro jetting, we typically schedule 1-2 days in advance to coordinate after-hours access.
Q: What if the camera shows pipe damage?
A: If the camera inspection reveals cracks, collapses, or other damage, we’ll provide you with a detailed report and recommend repair options. In some cases, drain cleaning isn’t enough—the pipe needs to be repaired or replaced to solve the problem permanently.

