Q: Do you charge travel fees for Stafford?
A: No. We believe in upfront, flat-rate pricing. You pay for the repair, not for the technician’s drive time or mileage down Murphy Road or US-90A. Our fleet is constantly circulating through Fort Bend County, so we’re dispatching from nearby areas like Missouri City, Sugar Land, or Pearland—not from our Baytown headquarters.
Q: Do you test backflow preventers for businesses?
A: Yes. We are licensed Backflow Prevention Assembly Testers (BPAT)—certified by the state to test, repair, and certify backflow prevention devices. We can handle the annual testing and reporting required by the City of Stafford and Fort Bend Municipal Utility Districts (MUDs). This includes commercial properties (restaurants, warehouses, office buildings) and residential properties with lawn sprinkler systems. We submit test reports directly to the appropriate authorities.
Q: Can you fix a leak under my foundation without ruining my floor?
A: In most cases, yes. We specialize in Tunneling, which allows us to access the broken pipe from the outside of your home. We excavate under the slab from the exterior, replace the damaged section of copper with flexible PEX, and backfill—keeping your tile, flooring, and baseboards completely intact. This is especially important for homeowners who work from home and can’t afford major interior disruption.
Q: Do you work on commercial properties after hours?
A: Yes. We understand that many commercial plumbing repairs need to happen after business hours or during slow periods to minimize disruption to your operations. We’re available 24/7 for commercial emergencies—whether it’s a backed-up toilet in a restaurant bathroom, a leaking water heater in a warehouse, or a broken flush valve in a retail store restroom.
Q: My water pressure seems really high. Is that a problem?
A: Yes. Water pressure from the City of Stafford and Fort Bend MUDs often exceeds 80 PSI—which is higher than the 60-80 PSI range recommended for residential plumbing. High pressure can blow out water heater tanks, damage washing machine hoses, and cause toilet fill valves to fail prematurely. We install Pressure Reducing Valves (PRVs) to regulate incoming pressure to a safe 60-70 PSI, protecting your plumbing system and appliances.
Q: I’ve had two slab leaks in four years. Should I repipe my whole house?
A: If you’ve had multiple slab leaks, it’s a strong indicator that your copper pipes are failing due to clay soil movement. The soil conditions that caused the first two leaks are still present under the rest of your foundation. At this point, a whole-home PEX repipe is often more cost-effective than continuing to repair leaks one at a time. We can assess your system and give you honest pricing for both options—spot repair vs. full repipe.
Q: Do you handle grease trap service for restaurants?
A: Yes. We clean and repair grease traps for restaurants and food service businesses in Stafford. We ensure your grease trap is functioning properly to prevent sewer line backups and maintain compliance with City of Stafford requirements. While we don’t pump large exterior grease interceptors (that requires a specialized vacuum truck service), we handle interior grease traps and can coordinate with pumping services if needed.