Q: Do you charge extra for coming all the way to San Leon?
A: No. We believe in upfront, flat-rate pricing. You pay for the repair, not for the technician’s drive time down FM 646. Our fleet is constantly circulating through Galveston County, so we’re dispatching from nearby areas like Dickinson, Texas City, or La Marque—not from our Baytown headquarters.
Q: My pipes freeze every winter under my house. Can you fix that permanently?
A: Yes. We can replace broken sections with PEX piping (which expands better than copper when ice forms) and wrap all exposed lines in industrial-grade Armaflex insulation. We also install self-regulating heat tape that only activates when temperatures approach freezing. This three-layer approach has protected stilt homes through multiple freezes.
Q: Why does my hot water smell like rotten eggs?
A: This is often a reaction between the magnesium anode rod in your water heater tank and the local water, which can have higher sulfate levels near the bay. We can replace the rod with an aluminum/zinc anode that doesn’t react the same way, or upgrade you to a Tankless unit that doesn’t use anode rods at all—eliminating the smell permanently.
Q: How long do water heaters last in San Leon?
A: Standard steel tank water heaters typically last 5-8 years in San Leon due to salt air corrosion—compared to 10-15 years inland. Tankless water heaters with stainless steel heat exchangers last significantly longer because they don’t have a steel tank that can rust. If you’re tired of replacing tanks every few years, tankless is the smart investment for coastal homes.
Q: Can you work on elevated homes and fish camps?
A: Absolutely. Elevated homes and stilt construction are standard in San Leon, and we have specific experience securing and insulating exposed plumbing under these structures. We understand the challenges of working with pilings, securing lines against high winds, and protecting pipes from both freezing and salt damage.
Q: Will you pull permits for generator gas lines?
A: Yes. We pull permits for all gas line work to ensure your installation is legal and meets code. This protects you during insurance inspections and home sales. Some contractors skip permits to save money—we don’t cut corners on safety or compliance.
Q: My sewer backs up after heavy rain. Is that normal?
A: Not necessarily. Heavy rain can overload the public sewer system (if you’re on municipal sewer), but it can also indicate that your sewer line has joints that have separated, allowing rainwater to infiltrate. We perform a camera inspection to determine whether the problem is your line or the municipal system. If it’s your line, we fix it. If it’s the city’s problem, we help you document it.