Q: Do you use sub-contractors?
A: We manage the project. We use our own licensed plumbers (MPL-38162) for the gas infrastructure and vetted master electricians for the wiring and transfer switch. You have one point of contact: Blackmon. We don’t play “general contractor” and disappear when there’s a problem.
Q: Can you service a generator you didn’t install?
A: Yes. As Authorized Dealers, we can take over the maintenance and warranty support of your existing Generac unit. Many customers come to us after their original installer went out of business or stopped returning calls.
Q: How do I know what size generator I need?
A: We perform a comprehensive “Load Calculation” at your home to determine if you need a 22kW air-cooled unit, a 24kW unit, or a liquid-cooled commercial-grade system. We review your electrical panel, identify your critical loads (A/C, refrigeration, medical equipment), and calculate the starting surge requirements for motors and compressors. We don’t guess. We calculate.
Q: What’s the difference between air-cooled and liquid-cooled generators?
A: Air-cooled units (up to 26kW) are perfect for most homes and run at 3,600 RPM. Liquid-cooled units (30kW and up) run at 1,800 RPM, last longer, and operate more quietly, but cost significantly more. We help you decide based on your actual needs, not our profit margin.
Q: How long does installation take?
A: From the day you approve the proposal to the day your generator is operational, expect 4-6 weeks. This includes permitting with your city, gas meter upgrade coordination with CenterPoint (if needed), concrete pad curing, and final inspection. We cannot rush permitting, but we manage the timeline aggressively to minimize delays.
Q: Do you offer financing?
A: Yes. We work with financing partners who specialize in home improvement projects. A whole-home generator is a significant investment (typically $12,000-$25,000 depending on size), and we offer payment plans to make it manageable.

