Q: Do you carry commercial insurance?
A: Yes. We carry General Liability and Workers’ Comp coverage that meets the requirements of most major commercial property management firms. COI (Certificate of Insurance) provided upon request.
Q: Can you work after hours?
A: Yes. We understand that you cannot shut down water service during business hours. We can schedule shutdowns for nights or weekends to minimize disruption to your operations.
Q: Do you install grease traps?
A: Yes. We size, excavate, and install both under-sink and large underground grease interceptors according to City of Houston “FOG” (Fats, Oils, Grease) regulations.
Q: How quickly can you respond to a commercial emergency?
A: We prioritize commercial emergencies because we understand downtime costs you money. We typically dispatch within 2-4 hours for urgent situations and can mobilize excavation crews same-day for main line failures.
Q: Do you work with General Contractors?
A: Yes. We regularly collaborate with GCs on new construction and tenant build-out projects. We understand blueprints, submittal processes, and coordination with other trades. We meet our deadlines so your project stays on schedule.