Q: Can you work on my vintage plumbing fixtures?
A: Yes. We have extensive experience repairing vintage fixtures—rebuilding valve stems, replacing washers, and repacking compression fittings. If parts are no longer manufactured, we work with specialty suppliers who can sometimes fabricate custom components. When rebuild isn’t feasible, we can recommend sympathetic modern replacements that match your home’s period and style—maintaining architectural integrity while providing reliable function.
Q: Do you charge for travel time inside the Loop?
A: No. We believe in upfront, flat-rate pricing. You pay for the completed repair, not for the time our technician spends in traffic on Kirby Drive or navigating the Medical Center. Our fleet is constantly circulating through the Inner Loop neighborhoods, so we’re dispatching from nearby locations—not from distant suburbs.
Q: Will replacing my sewer line ruin my landscaping?
A: We strive to minimize impact. By using Tunneling and targeted excavation, we can often replace the entire sewer line while preserving your prized azaleas, camellias, and heritage oak trees. We hand-dig around root systems, use temporary shoring to protect mature trees, and restore your yard to its original condition. We understand that your landscaping represents decades of care—we treat it accordingly.
Q: My home has original plaster walls with decorative molding. Can you repipe without destroying them?
A: Yes. We route new piping through attics, crawl spaces, and closets to minimize wall penetrations in rooms with original plaster and molding. When wall work is unavoidable, we cut precisely, install pipes, and restore walls to smooth finish using proper plaster repair techniques—not just drywall patches. Many of our technicians have worked on historic homes for years and understand the importance of preserving architectural details.
Q: My water pressure is terrible, but I love my original bathroom fixtures. What can we do?
A: We can repipe your entire water supply system to restore full pressure while keeping your vintage fixtures. Often, low pressure is caused by corroded galvanized pipes in the walls—not the fixtures themselves. Once we install new PEX piping throughout your home, your original fixtures will work beautifully with proper water flow. If the fixtures themselves need rebuilding, we can handle that as well.
Q: Do you work with architects and designers on renovation projects?
A: Absolutely. We regularly collaborate with architects, designers, and contractors on historic home renovations and high-end remodels in University Place and surrounding Inner Loop neighborhoods. We can provide design-build input on plumbing layouts, fixture selection, and system modernization while respecting historic preservation guidelines.
Q: My house is in a historic preservation district. Can you help with permitting?
A: Yes. We pull all required plumbing permits through the City of Houston and can provide documentation needed for historic preservation review. We understand that homes in designated historic districts require additional scrutiny—we coordinate with preservation officers and provide detailed descriptions of our work to ensure compliance with preservation standards.