Q: What is the difference between a water softener and a water filter?
A: A water softener removes minerals (calcium and magnesium) to prevent scale buildup and protect pipes and appliances. A water filter removes contaminants (chlorine, sediment, chemicals) to improve taste, smell, and water quality. Most Houston homes benefit from both systems working together.
Q: Do you service brands you didn’t install?
A: Yes. Our Mobile Warehouses carry parts for most major brands including Clack, Fleck, Culligan, Kinetico, and Rainsoft. If your system can be fixed, we have the parts to fix it. We service, repair, and maintain all major water treatment brands.
Q: How do I know what water treatment system I need?
A: We offer on-site water testing. We don’t guess or sell you a system over the phone. We test your water for hardness, chlorine, iron, pH, and total dissolved solids, then show you the numbers and explain what treatment is needed. You make the final decision based on facts, not sales pressure.
Q: How much does a water softener cost?
A: A properly sized whole-home softener typically ranges from $1,800-$3,500 installed, depending on capacity, features (single vs. dual tank, metered vs. timer), and installation complexity. Systems are sized based on your home’s water usage and hardness level. We provide written quotes after testing your water.
Q: Do I need a permit to install a water softener?
A: Generally no. Water treatment systems are considered appliances and typically don’t require permits in most Houston-area municipalities. However, if we need to modify plumbing or add new drain connections, a permit may be required. We handle all permitting if needed.
Q: How often does a water softener need maintenance?
A: Salt-based softeners require salt replenishment every 4-8 weeks (depending on usage) and an annual inspection to clean the brine tank and check the resin bed. We offer maintenance contracts that include annual service visits to keep your system operating at peak efficiency.